Answered on: March 17, 2020

Client

I would like to pick up a rental car at 11pm on Sunday at Adelaide airport. Is the car hire station still open at the time because the flight arrives at 10.40pm?

Agent

Did the website show availability based on your search criteria?

Client

It did return the search result but I'm not sure whether that means I can pick up the car or not?

Agent

I can see now that the website did show cars, that means they are open, the website is in realtime.

Client

So that means there will be someone at the counter for me to pick up the key/car upon my arrival? Or is it a self-service after the certain hours?

Agent

Yes there will be someone present. No selfservice, they are open!!